Terms and Conditions
Swiss Diversitas Group (Pty) Ltd
Last Updated: April 27, 2025
1. Introduction
Welcome to Swiss Diversitas. These Terms and Conditions govern your use of our website, www.swissdiversitas.com, and your relationship with Swiss Diversitas Group (Pty) Ltd (“we”, “us”, or “our”). Please read these terms carefully before using our website or placing an order.
By accessing our website, you agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, please do not use our website.
2. Company Information
Swiss Diversitas Group (Pty) Ltd
Physical Address: 1C Lower Level Blubird Shopping Centre, 1 Park Rd, Birnam, Johannesburg, 2196
Email Address: info@swissdiversitas.com
3. Use of Our Website
3.1 Permitted Use
You may access and use our website for personal, non-commercial purposes only. This includes browsing our products, making purchases, and using any features we provide.
3.2 Prohibited Use
You agree not to:
- Use our website in any way that breaches applicable local, national, or international laws or regulations
- Use our website in any way that is unlawful or fraudulent
- Harvest or collect email addresses or other contact information
- Use our website to transmit any material that is defamatory, offensive, or otherwise objectionable
- Attempt to gain unauthorised access to our website, the server on which our website is stored, or any server, computer, or database connected to our website
4. Products and Pricing
4.1 Product Information
We make every effort to display as accurately as possible the colours, features, specifications, and details of the products available on our website. However, we cannot guarantee that your computer’s display will accurately reflect the actual colour of the products.
4.2 Pricing
All prices displayed on our website are in South African Rand (ZAR) and include Value Added Tax (VAT) unless otherwise stated. We reserve the right to change prices at any time without prior notice.
4.3 Availability
All products are subject to availability. We will inform you as soon as possible if the product you have ordered is not available.
5. Orders and Payment
5.1 Order Acceptance
Your order constitutes an offer to purchase products from us. All orders are subject to acceptance by us, and we will confirm acceptance by sending you an order confirmation email.
5.2 Payment Methods
We accept the following payment methods:
- Credit Cards (Visa, MasterCard, American Express)
- Debit Cards
- Electronic Fund Transfers (EFT)
5.3 Payment Security
All payment transactions on our website are encrypted using appropriate technology. While we implement advanced security measures, we cannot guarantee that unauthorised third parties will never be able to defeat those measures.
6. Delivery
6.1 Delivery Areas
We currently deliver to South African provinces.
6.2 Delivery Timeframes
Standard delivery typically takes 3-7 business days from the date of order confirmation, depending on your location. Express delivery options may be available at an additional cost.
6.3 Delivery Costs
Delivery costs are calculated based on the delivery address and will be displayed at checkout before payment is required.
6.4 Risk and Ownership
Risk of damage to or loss of the products passes to you at the time of delivery or, if you wrongfully fail to take delivery, the time when delivery was attempted.
7. Returns and Refunds
7.1 Inspection Upon Delivery
You must inspect all products upon delivery and notify us within 48 hours of any damage or defects.
7.2 Return Policy
You may return products within 14 days of delivery, provided they are:
- In their original condition and packaging
- Unused and undamaged
- Accompanied by the original receipt or proof of purchase
7.3 Refund Process
Refunds will be processed within 30 business days of receiving the returned products. Refunds will be made using the same payment method originally used for the purchase.
7.4 Faulty Products
For faulty products, we offer repair, replacement, or refund in accordance with the Consumer Protection Act 68 of 2008.
8. Warranties and Liability
8.1 Product Warranties
All products sold by Swiss Diversitas come with warranties provided by their respective manufacturers. These warranties vary by product and manufacturer.
8.2 Limitation of Liability
To the maximum extent permitted by law, we exclude all representations, warranties, and guarantees (whether express or implied) other than those expressly set out in these Terms and Conditions.
8.3 Our Liability
Our total liability for any claim arising out of or in connection with our website or these Terms and Conditions, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, shall be limited to the total price of the products you purchased.
9. Intellectual Property
9.1 Ownership
All intellectual property rights in our website and its content (including but not limited to text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software) are owned by or licensed to us.
9.2 Restrictions
You may not copy, reproduce, modify, republish, download, post, broadcast, transmit, or otherwise use any content from our website for commercial purposes without our prior written consent.
10. Privacy and Data Protection
10.1 Privacy Policy
Your privacy is important to us. Please refer to our Privacy Policy for information about how we collect, use, and protect your personal information.
10.2 Cookies
Our website uses cookies to enhance your browsing experience. By using our website, you consent to our use of cookies in accordance with our Cookie Policy.
11. Changes to Terms and Conditions
We reserve the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting on our website. You are responsible for regularly reviewing these Terms and Conditions to stay informed of updates.
12. Governing Law and Jurisdiction
These Terms and Conditions shall be governed by and construed in accordance with the laws of the Republic of South Africa. Any disputes arising under or in connection with these Terms and Conditions shall be subject to the exclusive jurisdiction of the courts of South Africa.
13. Contact Us
If you have any questions about these Terms and Conditions, please contact us:
Swiss Diversitas Group (Pty) Ltd
1C Lower Level Blubird Shopping Centre
1 Park Rd, Birnam
Johannesburg, 2196
South Africa
Email: info@swissdiversitas.com