Privacy Policy

Swiss Diversitas Group (Pty) Ltd

Last Updated: April 27, 2025

1. Introduction

Swiss Diversitas Group (Pty) Ltd (“we”, “us”, or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.swissdiversitas.com or make purchases from us.

Please read this Privacy Policy carefully. If you disagree with any part of this policy, please discontinue use of our website immediately.

2. Information We Collect

2.1 Personal Information

We may collect personally identifiable information, such as:

Full name
Email address
Postal address
Phone number
Payment information
Date of birth (when necessary)
Purchase history

2.2 Non-Personal Information

We may also collect non-personal information about you whenever you interact with our website, including:

Browser type
Operating system
IP address
Pages visited
Time of visit
Referring website
Device information

2.3 Cookies and Similar Technologies

Our website uses cookies and similar tracking technologies to track activity on our website and hold certain information. Cookies are small files placed on your device that enable our website to recognize your device and capture and remember certain information.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.

3. How We Use Your Information

We use the information we collect from you for various purposes, including to:

Process and fulfill your orders
Provide customer service
Send administrative information
Send marketing communications
Respond to inquiries and offer support
Request feedback and contact you about your use of our website
Monitor and analyze usage and trends
Improve our website and your experience
Protect our website and your information from unauthorized access

4. Legal Basis for Processing

We process your personal information on the following legal grounds:

Performance of a contract when we provide you with products or services or communicate with you about them
Our legitimate business interests, such as improvement and development of our services
Compliance with our legal obligations
Your consent, where applicable

5. Disclosure of Your Information

We may share information we have collected about you in certain situations. Your information may be disclosed as follows:

5.1 Third-Party Service Providers

We may share your information with third-party service providers who perform services on our behalf, such as payment processing, order fulfillment, data analysis, email delivery, hosting services, customer service, and marketing assistance.

5.2 Marketing Communications

With your consent, we may share your information with third parties for marketing purposes.

5.3 Legal Requirements

We may disclose your information where required to do so by law or in response to valid requests by public authorities.

5.4 Business Transfers

We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

6. Security of Your Information

We use administrative, technical, and physical security measures to protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that no security measures are perfect or impenetrable, and we cannot guarantee the security of your information.

7. Third-Party Websites

Our website may contain links to third-party websites and applications. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services. We advise you to read the privacy policy of every website you visit.

8. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

The right to access personal information we hold about you
The right to request correction of inaccurate personal information
The right to request deletion of your personal information
The right to object to processing of your personal information
The right to data portability
The right to withdraw consent

To exercise these rights, please contact us using the information provided in the “Contact Us” section.

9. Children’s Privacy

Our website is not intended for children under 18 years of age. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last Updated” date at the top of this page. You are advised to review this Privacy Policy periodically for any changes.

11. Protection of Information Act (POPIA) Compliance

We comply with the Protection of Personal Information Act 4 of 2013 (POPIA) of South Africa. As such:

We process your personal information lawfully and in a reasonable manner that does not infringe on your privacy
We collect personal information for specific, explicitly defined, and lawful purposes
We do not retain personal information longer than necessary
We implement appropriate technical and organizational measures to secure personal information

12. Cross-Border Transfer of Information

If we transfer your personal information to third parties outside South Africa, we will ensure that the recipient is subject to laws, binding corporate rules, or binding agreements that provide an adequate level of protection.

13. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Swiss Diversitas Group (Pty) Ltd
1C Lower Level Blubird Shopping Centre
1 Park Rd, Birnam
Johannesburg, 2196
South Africa

Email: info@swissdiversitas.com